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International Assistance Service

Care where you are

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Something we haven't covered?

There are several ways you can reach us.

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Chat to our personal coaches in real time. They’re available from Monday to Friday 8am to 5pm. Just give them a message and they’ll say hello within seconds. 

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We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes. 

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Look through our FAQ

Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you. 

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Get in touch

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.